13th October 2022 Consumer NZ / JetstarConsumer NZ is asking the Commerce Commission to investigate Jetstar for airline’s continued practices that mislead passengers about their rights.
15th September 2022 Airlines / Consumer NZAirlines are being encouraged to lift their game and provide, accurate information about customers’ rights when flights are cancelled or delayed.
12th August 2022 Air NZ / Consumer NZConsumer NZ has published advice for passengers affected by Air New Zealand’s continuing flight changes and cancellations.
