Dunedin Destination Manager – Dunedin City Council

• Do you excel in relationship management and stakeholder engagement skills?
• Can you bring strategies and plans to life with tangible, win – win outcomes?
• While leading a small team, can you translate their collective passion for Dunedin into projects, programmes and activities that will deliver for our city and the visitor sector?
• Can you navigate life as a public servant while working with the business sector and the community?

If you answer YES to these questions, then we want you to be our Dunedin Destination Manager.

The Dunedin City Council is committed to bringing together stakeholders to achieve the common goal of developing Dunedin as an enviable, sustainable visitor destination.

When we talk visitors, we don’t just mean leisure tourism. We are talking people who visit for all kinds of reasons, including events, education, conferences, cruise passenger and yes, recreational, holiday centric tourists.

Enterprise Dunedin, Dunedin City Council’s economic development agency, is seeking a well rounded professional to lead the delivery of Ōtepoti Dunedin Destination Management Plan. The city’s vision is to grow the value of the visitor economy to the benefit of the wider Ōtepoti Dunedin area, while enhancing our environments, taoka and community wellbeing.

Reporting to the Manager Enterprise Dunedin, the Dunedin Destination Manager will have a fulfilling, challenging and significant role to play as they manage a small team to deliver on the Ōtepoti Dunedin Destination Management Plan, are part of the leadership team for Enterprise Dunedin and sit on the wider leadership team for Dunedin City Council.

Dunedin offers the perfect balance of a small, thriving city and a high quality of life. From exceptional outdoor and leisure opportunities to the vibrant local arts, cultural and dining scene. Dunedin has so much to offer, so step in and play a significant role in its future direction.

For more information or to apply for this role click here.

Applications close 11 March 2024 at 5pm

Salary range: circa $120k

Applications for this role will be considered as they are received, and suitable candidates may be progressed through the recruitment process prior to the advertised closing date, so don’t delay, apply today.

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Join our global Trade sales team in supporting our strong, existing relationships and bring your experience and networks to further expand your territory across the New Zealand and Australian markets.

We are looking for someone already established within the tourism industry. Car rental experience is preferable but not necessary, full training will be provided to the right candidate.  

Future opportunities are endless! GO is expanding, as is our NZ franchise of Enterprise Mobility. Be a part of this expansion, and join a culture focused on rewarding performance and continuous improvement.  

WHAT WILL YOU BE DOING?

• Identify and develop new business opportunities. 
• Provide support to key accounts and strengthen relationships to achieve growth with established, and new Trade and OTA Agents.  
• Develop & implement business plans which include territory sales analysis.
• Provide sales opportunities for Agents through product training, client presentations and product information sessions. 
• Maintain and manage the sales collateral and support material for the Trade Channel. 
• Manage budget within guidelines. 
• Assist the Agent Support Team in Reservations as and when required. 
• Formation and planning of trade and direct promotion activity.  
• Be available outside standard business hours as point of escalation for Trade and OTA related enquiries. 
• Be available for meetings with partners in other time zones as required. 
• Ability to travel domestically and internationally.

A LITTLE BIT ABOUT GO 

What we do at GO is centred around our values; which is all about working together, striving for excellence, and revolutionising the transportation experience. Our exciting partnership with the world’s largest rental car company, Enterprise Holdings (EHI), has grown our business with the addition of electric vehicles and extended our reach globally.
 
WHY WORK FOR GO? because we have amazing benefits…!

• Free Health Insurance through nib 
• Birthday Leave – have your birthday off!
• Strong focus on Health & Wellbeing
• $200 GO Health Check, to spend on your health & wellbeing
• Financial Surprise & Delights (random financial bonuses!)
• Monthly Birthday Celebrations
• Training & Career Opportunities
• Long Service Bonus
• Staff discounts on vehicle hire
   

WHAT SKILLS AND QUALIFICATIONS ARE WE LOOKING FOR?

• 5+ years of proven sales experience within Tourism – Preferably B2B.
• Proven success achieving and exceeding sales targets.
• Strong understanding of the sales process, from prospecting and development to account management.
• Excellent communication, negotiation, and presentation skills
• Ability to work independently and as part of a global sales team.
• Experience with trade shows and events
• Full driver’s license

PREFERRED SKILLS AND QUALIFICATIONS

• Experience within the rental car industry, with B2B experience
• Experience working with Wholesale and Inbound partners
• Qualification in business, sales, or related field
• 7+ years of proven sales experience
• Familiarity with CRM software
• Knowledge of market research techniques and ability to analyse data

WHAT MAKES US DIFFERENT?

GO Rentals is a New Zealand-owned company and has been around for over 20 years. We pride ourselves on employing motivated and enthusiastic people in a supportive and innovative environment. There is a reason why we won ‘Employer of Choice’ at the Tourism Industry Awards in 2023: we put our people first and help develop amazing careers.

OUR AWARDS:

Tourism Industry Awards

• 2023 WINNER Employer of Choice

2degrees Auckland Business Awards

• 2023 WINNER Customer Service Delivery
• 2023 FINALIST Employer of the Year and People’s Choice

Westpac Auckland Business Awards

• 2022 WINNER Customer Service Delivery
• 2022 FINALIST Employer of the Year

OTHER AWARDS:

• CANSTAR 2023, 2022, 2020 & 2018 – Most Satisfied Customers
• Qualmark GOLD Certification

This means you will be working for the best in the business!!!

Please send your CV and Cover letter to clint.maskell@gorentals.co.nz and pip.hunt@gorentals.co.nz

So, what are you waiting for? GO GO GO for it!

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Tour Consultant – Moa Trek

MoaTrek is an established leader in New Zealand small group travel. Due to our ongoing success, we have a fantastic opportunity to recruit an additional Tour Consultant as part of a tight-knit, dynamic and fun team.

About the Role

The primary focus of this role is to fill tour departures, achieve high levels of accuracy and build excellent relationships with clients and other team members. 

Key Accountabilities:

• Working as part of the Sales Team to achieve sales targets.
• Communicating with empathy to build a rapport with sales targets and enquiries and create a welcoming experience – creating the impression ‘we are looking forward to seeing you and we will look after you!’
• Providing Operations and Sales support efficiently, effectively and with exceptional attention to detail.
• Contribute to the company’s success by delivering on individual goals and KPI’s.

About You

To be successful in this role, you will have:

• A minimum of 3 years’ experience working in a travel or tour sales role.
• Proven track record in making outbound sales calls and the ability to function effectively in a team environment. 
• Extensive knowledge of New Zealand and a real passion for selling the best small group tours in New Zealand, ensuring clients enjoy an outstanding experience.
• Excellent communication, customer service and interpersonal skills.
• Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
• Outstanding attention to detail.

About Us

MoaTrek is a NZ family-owned/operated business and has been a leader in New Zealand small group travel since 1971. It’s our mission to make travelling around our beautiful country the best experience for our clients. It’s what we live for.

Our company values are:  

• Make customers our focus and satisfy them with superior quality, value and service.  
• Ownership and accountability: each of us is responsible for our words, our actions and our results.  
• A will to win – tourism is an industry that requires resilience.  
• Teamwork: we achieve more when we collaborate and all work together.  
• Open communication which is honest, ethical and genuine.  
• United in our goals for excellence, we deliver excellence to our travellers and each other.  
• Remember to have fun – that’s what our travellers are doing on tour.  
• Safety: always think health and safety for our travellers and for our team.  

Note: Our Sales Team operates 7 days a week (on a roster), so please only apply if you can be flexible to cover up to 12 weekends per year in Sales and Operations Support. In return, we can offer you a competitive salary and bonus package, flexible hybrid working model, a stable work environment and a supportive company culture. 

If you have the skills and experience to thrive in this role, coupled with a love of travel, don’t miss this outstanding opportunity – click here to APPLY NOW via Seek!

Alternatively, apply to leonie@positivepeople.co.nz.

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