4th December 2023 By Advertiser | To list a job, contact us at jobs@tourismticker.com or call 0204 101 8762
Tour Consultant – Moa Trek
MoaTrek is an established leader in New Zealand small group travel. Due to our ongoing success, we have a fantastic opportunity to recruit an additional Tour Consultant as part of a tight-knit, dynamic and fun team.
About the Role
The primary focus of this role is to fill tour departures, achieve high levels of accuracy and build excellent relationships with clients and other team members.
Key Accountabilities:
Working as part of the Sales Team to achieve sales targets.
Communicating with empathy to build a rapport with sales targets and enquiries and create a welcoming experience – creating the impression ‘we are looking forward to seeing you and we will look after you!’
Providing Operations and Sales support efficiently, effectively and with exceptional attention to detail.
Contribute to the company’s success by delivering on individual goals and KPI’s.
About You
To be successful in this role, you will have:
A minimum of 3 years’ experience working in a travel or tour sales role.
Proven track record in making outbound sales calls and the ability to function effectively in a team environment.
Extensive knowledge of New Zealand and a real passion for selling the best small group tours in New Zealand, ensuring clients enjoy an outstanding experience.
Excellent communication, customer service and interpersonal skills.
Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
Outstanding attention to detail.
About Us
MoaTrek is a NZ family-owned/operated business and has been a leader in New Zealand small group travel since 1971. It’s our mission to make travelling around our beautiful country the best experience for our clients. It’s what we live for.
Our company values are:
Make customers our focus and satisfy them with superior quality, value and service.
Ownership and accountability: each of us is responsible for our words, our actions and our results.
A will to win – tourism is an industry that requires resilience.
Teamwork: we achieve more when we collaborate and all work together.
Open communication which is honest, ethical and genuine.
United in our goals for excellence, we deliver excellence to our travellers and each other.
Remember to have fun – that’s what our travellers are doing on tour.
Safety: always think health and safety for our travellers and for our team.
Note: Our Sales Team operates 7 days a week (on a roster), so please only apply if you can be flexible to cover up to 12 weekends per year in Sales and Operations Support. In return, we can offer you a competitive salary and bonus package, flexible hybrid working model, a stable work environment and a supportive company culture.
If you have the skills and experience to thrive in this role, coupled with a love of travel, don’t miss this outstanding opportunity – click here to APPLY NOW via Seek!
