Tourism Ticker
The Business of Tourism
 
Tourism Ticker
The Business of Tourism

Tourism Ticker

Tourism Ticker
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Wednesday 06 March 2024
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Opinion

Perspectives: Sustainable tourism needs community co-governance, not short-sighted politics
12 Sep 2023   /

Perspectives: Sustainable tourism needs community co-governance, not short-sighted politics

Where there are issues, it is not often tourism itself but the management of it that needs to be addressed.


An Operator’s View: The George’s Bruce Garrett
11 Sep 2023   /

An Operator’s View: The George’s Bruce Garrett

The MD on what owner Brook Serene is investing in and its priorities in the recovery.


Election 2023: TIA’s Ingram on investing for the long game
8 Sep 2023   / /

Election 2023: TIA’s Ingram on investing for the long game

Tourism needs investment to sustain its economic contribution and social, cultural, and environmental goals – not govt cuts – writes TIA’s Rebecca Ingram.


Election 2023: “Dirt kicked in the face of every part of tourism not high end” – BYATA’s Marriner
8 Sep 2023   / /

Election 2023: “Dirt kicked in the face of every part of tourism not high end” – BYATA’s Marriner

The country’s major political parties are making ambiguous tourism promises but Labour’s fixation on ‘high value’ could be detrimental to the youth and hostel sector, writes BYATA chair Haydn Marriner.


Perspectives: An undeniable trend – NZ is underinvesting in tourism
7 Sep 2023   /

Perspectives: An undeniable trend – NZ is underinvesting in tourism

NZ needs to invest properly in tourism and not de-fund agencies like Tourism NZ.


Perspectives: Managed response to extreme weather crucial for events industry
6 Sep 2023   /

Perspectives: Managed response to extreme weather crucial for events industry

Festival organisers need to be able to manage their response to extreme weather events as summers are increasingly plagued by flooding and heatwaves.


An Operator’s View: Foris Eco-tours’ Tom Lynch
4 Sep 2023   /

An Operator’s View: Foris Eco-tours’ Tom Lynch

The operator on the state of the luxury market, taking the long view, and its new conservation credit programme.


An Operator’s View: Auckland Sea Kayaks’ Nic Mead
28 Aug 2023   /

An Operator’s View: Auckland Sea Kayaks’ Nic Mead

The marine operator on his best year yet, controlling costs and pricing, the challenge of finding female guides, and the impact of the World Cup.


An Operator’s View: Taupō Sailing Adventures’ Dave Nesbitt

An Operator’s View: Taupō Sailing Adventures’ Dave Nesbitt

Co-owner and skipper Dave Nesbitt on the operator’s recovery from the pandemic and how the addition of a significant new asset will help.


Perspectives: Rising global temperatures are already affecting tourism
17 Aug 2023   /

Perspectives: Rising global temperatures are already affecting tourism

Tourism is crucial to many economies but climate change is putting parts of the industry at risk.


An Operator’s View: Active Adventures’ Wendy van Lieshout
14 Aug 2023   /

An Operator’s View: Active Adventures’ Wendy van Lieshout

The NZ and US operator’s CEO on recovery, business priorities, M&A and the Queenstown-based company’s global opportunity.


Perspectives: Wildfires have hit Maui’s tourism economy hard, but there’s hope in recovery
14 Aug 2023   /

Perspectives: Wildfires have hit Maui’s tourism economy hard, but there’s hope in recovery

Despite the terrible toll and severe damage, people’s livelihoods can be restored.


Perspectives: TECNZ’s Mehrtens on rethinking the future of tourism
10 Aug 2023   /

Perspectives: TECNZ’s Mehrtens on rethinking the future of tourism

The pandemic may be in the rearview mirror but for many in tourism challenges remain, says Tourism Export Council of New Zealand chair Scott Mehrtens.


An Operator’s View: PurePods’ Stephanie Hassall
7 Aug 2023   /

An Operator’s View: PurePods’ Stephanie Hassall

The CEO on the company’s biggest season ever, expansion, Covid’s lingering impact and agritourism opportunities.


Perspectives: How hotels, tourists can work together to decarbonise travel
3 Aug 2023   /

Perspectives: How hotels, tourists can work together to decarbonise travel

Empowering hospitality entrepreneurs to pursue sustainable practices can help reshape tourism.


An Operator’s View: Larnach Castle’s Norcombe Barker
31 Jul 2023   /

An Operator’s View: Larnach Castle’s Norcombe Barker

The attraction’s MD on the neverending work at the “big maintenance project”, new product, and frustration over DMPs and governance.


An Operator’s View: Akaroa Dolphins’ Julia Waghorn
24 Jul 2023   /

An Operator’s View: Akaroa Dolphins’ Julia Waghorn

The nature cruise operator on its “fantastic” post-Covid recovery despite staffing and promotional challenges at the small town.


An Operator’s View: Rotorua Canopy Tours’ Paul Button
18 Jul 2023   /

An Operator’s View: Rotorua Canopy Tours’ Paul Button

The GM on the operator’s best year ever for revenue, managing pricing and costs, and what he wants to get off his chest.


Perspectives: NZ tourism faces up to 10k rental vehicle shortage this summer
10 Jul 2023   /

Perspectives: NZ tourism faces up to 10k rental vehicle shortage this summer

The sector will only be able to add around 15k vehicles this year, leaving many unable to rent the car they want.


“I don’t have to be diplomatic anymore” – Kevin O’Sullivan’s parting words
3 Jul 2023   /

“I don’t have to be diplomatic anymore” – Kevin O’Sullivan’s parting words

After nearly seven years leading NZCA, the former CEO hands out brickbats and bouquets after departing on Friday.


Wednesday Letter:  Developing our tourism workforce requires action
28 Jun 2023   /

Wednesday Letter: Developing our tourism workforce requires action

Universities help build future leaders and bring global perspectives and new thinking to tourism.


Perspectives: Titan disaster highlights dangers of frontier tourism – what could it mean for industry?
23 Jun 2023   /

Perspectives: Titan disaster highlights dangers of frontier tourism – what could it mean for industry?

The Titan submersible disaster demonstrates the unpredictability of frontier tourism and its unintended consequences, as well as what could happen if industry does not respond in the right way.


Perspectives: Airline performance is beating expectations but challenges remain
6 Jun 2023   /

Perspectives: Airline performance is beating expectations but challenges remain

Margins are wafer thin, inflation continues, there are labour shortages and cost pressures but airlines are proving resilient.


Perspectives: 70 years ago today, Mt Everest was conquered – now, mass mountaineering must be addressed
29 May 2023   /

Perspectives: 70 years ago today, Mt Everest was conquered – now, mass mountaineering must be addressed

Seventy years ago today, Kiwi Edmund Hillary and Sherpa Tenzing Norgay reached the summit of Mt Everest. Now, mountaineering is hugely popular and commercial but that has come with consequences, write tourism researchers.


Wednesday Letter: Welcome back TRENZ
24 May 2023   /

Wednesday Letter: Welcome back TRENZ

A full-programme TRENZ makes a welcome return but there’s a glaring omission, writes the Ticker’s Paul Yandall.


…but they cannot solve aviation’s colossal climate woes, say researchers
22 May 2023   /

…but they cannot solve aviation’s colossal climate woes, say researchers

How will aviation continue to grow while doing its fair share on climate change?


Budget 2023: What tourism wants from Robertson
18 May 2023   /

Budget 2023: What tourism wants from Robertson

Industry leaders lay out their wish lists for today’s announcement.


Budget 2023: Hospo seeks support for skills
18 May 2023   /

Budget 2023: Hospo seeks support for skills

Investment in hospitality upskilling, infrastructure development, and the removal of GST on food would be a welcome boost for the sector, says Restaurant Association chief executive Marisa Bidois.


Budget 2023: Aviation looks for a better future
18 May 2023   /

Budget 2023: Aviation looks for a better future

Workforce boosts for critical aviation agencies, airport investment and improved fuel infrastructure are important for the future of aviation, writes BARNZ executive director Cath O’Brien.


Budget 2023: Business events focus needed
18 May 2023   /

Budget 2023: Business events focus needed

Budget 2023 should include a stronger focus on business events and funding for Tourism New Zealand, says BEIA’s Lisa Hopkins.


Wednesday Letter: Fixing New Zealand’s tourism system
17 May 2023   /

Wednesday Letter: Fixing New Zealand’s tourism system

Why the sector needs to be reviewed with new governance and a sustainable funding model developed.


Perspectives: Does British tourism really need the royal family?
15 May 2023   /

Perspectives: Does British tourism really need the royal family?

The new king highlights royalty’s attraction to visitors but how valuable is it to UK tourism?


…while Qualmark GM Steven Dixon makes the case
3 May 2023   /

…while Qualmark GM Steven Dixon makes the case

Qualmark’s Steven Dixon outlines the benefits of accreditation and acknowledges it is not as easy for smaller operators but there is value in membership.


Perspectives: The quest for quieter whale watching
1 May 2023   /

Perspectives: The quest for quieter whale watching

Quieter boats could help to deliver more enjoyable guest experience for whale-watching operators, their guests, and the whales themselves.


Perspectives: Economic headwinds slowing tourism recovery
28 Apr 2023   /

Perspectives: Economic headwinds slowing tourism recovery

New Zealand will need to be innovative to stay top-of-mind overseas as recession looms.


Perspectives: The winds of change blow south
21 Apr 2023   /

Perspectives: The winds of change blow south

With United Airlines soon to reconnect Christchurch direct to the USA, Christchurch Airport is becoming even more than the ‘gateway to the South Island’, writes Nick Ashley, airline development manager for the airport.


Wednesday Letter: Covid settings keep visitors away for longer
12 Apr 2023   /

Wednesday Letter: Covid settings keep visitors away for longer

The seven-day isolation requirement impedes tourism and is out of step with most countries, writes TECNZ’s Lynda Keene.


Perspectives: New York’s change to ‘I ♥ NY’ a cautionary tale for place branding
30 Mar 2023   /

Perspectives: New York’s change to ‘I ♥ NY’ a cautionary tale for place branding

A simple rebrand of New York’s iconic slogan from “I” to “we” illustrates the complex challenges of place branding.


Wednesday Letter: How will AI transform the work of tourism professionals?
22 Mar 2023   /

Wednesday Letter: How will AI transform the work of tourism professionals?

New AI tools and insights could help the sector become more efficient and responsive.


Wednesday Letter: Why it’s time to change the tune on Taitokerau Northland
15 Mar 2023   /

Wednesday Letter: Why it’s time to change the tune on Taitokerau Northland

It was not the summer many were hoping for but there is still much to aim for, writes Northland Inc’s GM of destination, Tania Burt.


IWD2023: Sue Sullivan on team resilience and the value of mentors

IWD2023: Sue Sullivan on team resilience and the value of mentors

To mark International Women’s Day, the Ticker is publishing a series of articles this week from women leaders in tourism.


IWD2023: Zealandia’s Danielle Shanahan on leading a not-for-profit’s ‘500-year’ journey

IWD2023: Zealandia’s Danielle Shanahan on leading a not-for-profit’s ‘500-year’ journey

To mark International Women’s Day, the Ticker is publishing a series of articles this week from women leaders in tourism.


IWD2023: Wendy van Lieshout on being challenged, authenticity, and top leadership tips

IWD2023: Wendy van Lieshout on being challenged, authenticity, and top leadership tips

To mark International Women’s Day, the Ticker is publishing a series of articles this week from women leaders in tourism.


IWD2023: Eve Lawrence on being direct, prioritising wellbeing, and the value of patience

IWD2023: Eve Lawrence on being direct, prioritising wellbeing, and the value of patience

To mark International Women’s Day, the Ticker is publishing a series of articles from women leaders in tourism.


IWD2023: Jolanda Cave on the value of “whānau-first” leadership

IWD2023: Jolanda Cave on the value of “whānau-first” leadership

To mark International Women’s Day, the Ticker is publishing a series of articles from women leaders in tourism.


IWD2023: Air NZ’s Kiri Hannifin on leadership v management

IWD2023: Air NZ’s Kiri Hannifin on leadership v management

To mark International Women’s Day this week, the Ticker is publishing a series of articles on women leaders in tourism.


Perspectives: South Pacific mega-tourism is losing its shine, but will governments take action?
7 Mar 2023   /

Perspectives: South Pacific mega-tourism is losing its shine, but will governments take action?

The past three years have led to a rising awareness of alternatives to pre-pandemic tourism models in South Pacific nations.


Tourism vital to Hawke’s Bay recovery – Hamish Saxton
24 Feb 2023   /

Tourism vital to Hawke’s Bay recovery – Hamish Saxton

As rain keeps coming, Hawke’s Bay Tourism’s CEO says the visitor economy will be vital to the region’s recovery.


“We can’t rest on our laurels” – TNZ’s René de Monchy on 2023
15 Feb 2023   /

“We can’t rest on our laurels” – TNZ’s René de Monchy on 2023

New Zealand’s tourism sector must work together to grow the country’s appeal in an increasingly competitive global market, writes Tourism New Zealand chief executive René de Monchy.


Perspectives: Why restoring NZ’s long-distance passenger rail makes sense
13 Feb 2023   /

Perspectives: Why restoring NZ’s long-distance passenger rail makes sense

Trains in Aotearoa could help with decarbonisation as well as connecting people once again through tourism and intercity travel, write Robert McLachlan and Paul Callister.