Tourism Ticker
The Business of Tourism
 
Tourism Ticker
The Business of Tourism

Tourism Ticker

Tourism Ticker
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Tuesday 05 March 2024
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KiwiRail

Interim revenue jumps 53% for KiwiRail’s scenic services, surpassing pre-Covid 1st March 2024 /

Interim revenue jumps 53% for KiwiRail’s scenic services, surpassing pre-Covid

“Our scenic tourism business provided a highlight, with a return to 70% of pre-Covid passenger levels,” says the rail and ferry operator.


Airport CEO leads Cook Strait ferry advisory group 16th February 2024 /

Airport CEO leads Cook Strait ferry advisory group

An independent ministerial advisory group led by Nelson Airport’s chief executive Mark Thompson has been set up to determine the future of KiwiRail’s Interislander service.


KiwiRail terminating $551m contract for hybrid Interislander ferries 14th February 2024 /

KiwiRail terminating $551m contract for hybrid Interislander ferries

KiwiRail is in talks to cancel its contract with shipbuilder Hyundai for two new hybrid ferries.


Some Wellington rail services temporarily suspended 23rd January 2024 /

Some Wellington rail services temporarily suspended

KiwiRail and Metlink are temporarily suspending Wellington rail services on the Hutt Valley, Melling and Wairarapa lines from today to conduct urgent inspections on overhead power cables.


KiwiRail prosecuted over Interislander power loss 18th January 2024 /

KiwiRail prosecuted over Interislander power loss

Maritime NZ is prosecuting KiwiRail over the Kaitaki ferry’s loss of power close to the Wellington coast last summer.


…plans advisory group on KiwiRail’s Interislander ferries 15th January 2024 /

…plans advisory group on KiwiRail’s Interislander ferries

The government will set up an expert advisory group to provide it with independent advice on KiwiRail’s Interislander ferry service.


KiwiRail’s Great Journeys “thrilled” at NY Times recognition 15th January 2024 /

KiwiRail’s Great Journeys “thrilled” at NY Times recognition

KiwiRail says it is “beyond thrilled” to represent New Zealand in being featured on The New York Times’ 52 places to go in 2024 list.


Coastal Pacific launches premium service, returns to seven days 14th December 2023 /

Coastal Pacific launches premium service, returns to seven days

Great Journeys New Zealand’s Coastal Pacific scenic train has launched its Scenic Plus premium dining experience and returned to a full seven-day service.


KiwiRail pulls plug on hybrid ferries after govt declines $1.5bn funding 13th December 2023 /

KiwiRail pulls plug on hybrid ferries after govt declines $1.5bn funding

The Interislander operator abandons its upgrade project after the govt rejects a funding request citing ballooning costs of $3bn.


Te Huia to add additional services 25th October 2023 /

Te Huia to add additional services

The Te Huia passenger train between Hamilton and Auckland will run additional weekday and weekend services from February next year.


Auckland, Wellington rail services cancelled for long weekend 19th October 2023 /

Auckland, Wellington rail services cancelled for long weekend

Rail networks in Auckland and Wellington will be closed over Labour Weekend to enable KiwiRail to conduct line works.


Tourism recovery drives scenic train services, Interislander rebound – KiwiRail 3rd October 2023

Tourism recovery drives scenic train services, Interislander rebound – KiwiRail

The SOE’s scenic train operations saw revenue jump more than 600% in FY23.


KiwiRail restarts Coastal Pacific, new dining experience coming 25th September 2023 /

KiwiRail restarts Coastal Pacific, new dining experience coming

Great Journeys New Zealand has restarted the Coastal Pacific train that runs along the South Island’s east coast.


KiwiRail makes improvements to tackle disruptions 5th September 2023

KiwiRail makes improvements to tackle disruptions

KiwiRail has made four improvements to its track evaluation car (TEC) procedures to ensure further disruptions to its network are avoided.


Te Huia passenger numbers, satisfaction hit new highs 30th August 2023 /

Te Huia passenger numbers, satisfaction hit new highs

Passenger numbers on the Te Huia train between Hamilton and Auckland hit a high in August despite major disruptions to the service in July.


TranzAlpine to commemorate 100 years of Ōtira tunnel 2nd August 2023

TranzAlpine to commemorate 100 years of Ōtira tunnel

KiwiRail’s TranzAlpine scenic train is putting on a special journey to commemorate the 100th anniversary of a crucial tunnel link between the West Coast and the South Island.


Te Huia marks return to Auckland with free tickets 28th July 2023 /

Te Huia marks return to Auckland with free tickets

KiwiRail and Waikato Regional Council will mark Te Huia’s return to central Auckland with free tickets for a week.


Questions raised over Te Huia systems, Auckland ban 17th July 2023 /

Questions raised over Te Huia systems, Auckland ban

The Waikato Chamber of Commerce has asked WorkSafe to investigate the reasons why Waka Kotahi has banned the Te Huia passenger train from entering Auckland’s metro rail network.


Te Huia banned from Auckland metro rail network 12th July 2023 /

Te Huia banned from Auckland metro rail network

The Te Huia passenger train between Hamilton and Auckland has been banned from entering the city’s metro network, and will instead stop at Papakura rather than its usual termination point at The Strand in Parnell.


Memorial marks 100 years since passenger train derailment 11th July 2023 /

Memorial marks 100 years since passenger train derailment

A new memorial at Ongarue in the Manawatu district has been unveiled to mark 100 years since the derailment of a train that killed 17 people and seriously injured 28 others.


Auckland – Wellington commuter train “could undermine Northern Explorer” 10th July 2023 /

Auckland – Wellington commuter train “could undermine Northern Explorer”

A passenger rail service between Auckland and Wellington could potentially undermine KiwiRail’s Northern Explorer scenic train, according to feedback in a report from the Transport and Infrastructure Committee.


KiwiRail selling freight ferry to free up funding, crew 20th June 2023 /

KiwiRail selling freight ferry to free up funding, crew

KiwiRail plans to sell its Valentine ferry to free up funding and crew for further passenger and freight ferries.


KiwiRail adds new West Coast travel packages to TranzAlpine 2nd June 2023 /

KiwiRail adds new West Coast travel packages to TranzAlpine

KiwiRail’s Great Journeys New Zealand has added new rail-based tourism packages to its TranzAlpine experience to encourage visitors to explore the West Coast.


KiwiRail “sorry” for ferry power outage, promises more checks 8th May 2023 /

KiwiRail “sorry” for ferry power outage, promises more checks

An investigation into a power outage on Interislander’s Kaitaki ferry on 28 January 2023 has found that KiwiRail did not correctly follow its own equipment replacement processes.


Rising risks for rail from climate change – TAIC 4th May 2023 /

Rising risks for rail from climate change – TAIC

The Transport Accident Investigation Commission has warned of growing climate change risk to New Zealand’s rail infrastructure following a derailment.


Fixes underway for Wellington rail network 2nd May 2023 /

Fixes underway for Wellington rail network

Disruption to KiwiRail’s Wellington network and services such as the Northern Explorer due to a faulty track evaluation car could be over by the end of the week.


Northern Explorer impacted by capital’s rail restrictions 1st May 2023 /

Northern Explorer impacted by capital’s rail restrictions

Scenic train journeys on the Northern Explorer will be slower on trips between Wellington and Auckland from today.


KiwiRail fined $350k for failing to protect worker 20th April 2023

KiwiRail fined $350k for failing to protect worker

KiwiRail has been fined $350,000 and ordered to pay $30,000 in reparations after a worker was injured on an Interislander ferry.


KiwiRail scenic services back on track with revenue rising, restart of premium 14th March 2023 /

KiwiRail scenic services back on track with revenue rising, restart of premium

KiwiRail’s tourist trains generated $9.3m in revenue for the half year to December 2022, up from the $1.8m reported for the previous Covid-impacted corresponding period.


IWD2023: KiwiRail’s Tracey Goodall on her journey to leadership 6th March 2023 /

IWD2023: KiwiRail’s Tracey Goodall on her journey to leadership

To mark International Women’s Day this week, the Ticker is publishing a series of articles from women leaders in tourism and will look at the state of equality in the sector.


Interislander’s Kaitaki ferry to resume passenger services 3rd March 2023 /

Interislander’s Kaitaki ferry to resume passenger services

The Interislander ferry Kaitaki will resume passenger services tomorrow following the go-ahead from independent assessors and Maritime New Zealand.


“Ferry operators different to airlines” – Interislander sticks by refund, compensation policy 28th February 2023 /

“Ferry operators different to airlines” – Interislander sticks by refund, compensation policy

The Cook Strait operators are accused of flouting compensation rules but they may not have to meet the same standard as airlines.


Consumer NZ criticises Cook Strait ferry operators 23rd February 2023 /

Consumer NZ criticises Cook Strait ferry operators

Consumer New Zealand has criticised Interislander and Bluebridge for failing to do enough to help customers impacted by Cook Strait ferry mechanical failures.


Interislander launches updated website, new features 9th February 2023 /

Interislander launches updated website, new features

A redesign of the Interislander website aims to improve the customer experience for ferry passengers.


Interislander boosts services, Kaitaki resumes freight-only sailings 3rd February 2023 /

Interislander boosts services, Kaitaki resumes freight-only sailings

Interislander is putting on additional sailings of Aratere and Valentine to help meet increased demand for ferries across the Cook Strait.


Cooling fault cause of Interislander ferry breakdown 1st February 2023 /

Cooling fault cause of Interislander ferry breakdown

A fault in an engine cooling system has been identified as the issue that caused KiwiRail’s Kaitaki ferry to lose power and drift across the Cook Strait on Saturday.


Kaitaki ferry failure sign of lagging govt investment – Maritime Union 31st January 2023 /

Kaitaki ferry failure sign of lagging govt investment – Maritime Union

The Maritime Union has criticised the failure of an engine in the Kaitaki ferry as being an indication of an aging fleet.


Revamped ferry facilities coming to Wellington 26th January 2023 /

Revamped ferry facilities coming to Wellington

Interislander facilities will also be able to accommodate two new larger ferries, with diesel and electric hybrid capabilities.


Auckland rail shutdown during Anniversary Weekend 19th January 2023 / /

Auckland rail shutdown during Anniversary Weekend

Auckland’s rail network will shut down over the upcoming Anniversary Weekend, says KiwiRail.


Taumarunui celebrates return of Northern Explorer 7th December 2022

Taumarunui celebrates return of Northern Explorer

Crowds have gathered in Taumarunui to celebrate the return of the Northern Explorer at a station-side party.


KiwiRail sets holiday shutdown period for Auckland 23rd November 2022

KiwiRail sets holiday shutdown period for Auckland

KiwiRail’s network-wide rail holiday shutdown in Auckland will take place from 26 December until 15 January to allow workers to conduct network maintenance.


Northern Explorer’s Taumarunui stop ripe for operator opportunities 17th November 2022 /

Northern Explorer’s Taumarunui stop ripe for operator opportunities

Central North Island operators in the Ruapehu region and Taumarunui are set to benefit from the scenic train’s visits.


KiwiRail’s tourist trains suffer Covid low of $3.5m revenue 26th October 2022

KiwiRail’s tourist trains suffer Covid low of $3.5m revenue

KiwiRail will be hoping for a strong rebound in its tourist trains business after revenue fell to $3.5m for the year to June 2022 – the lowest recorded during the pandemic .


KiwiRail to pay $275k over Kaitaki ferry injury 19th October 2022 /

KiwiRail to pay $275k over Kaitaki ferry injury

KiwiRail and Higgins Towing Services have been sentenced and fined in the Wellington District Court for failing to provide a safe working environment.


KiwiRail to stay SOE – govt 7th October 2022

KiwiRail to stay SOE – govt

KiwiRail will remain a state-owned enterprise to focus on transitioning its above-rail business to be financially self-sufficient, says the government.


Scenic services, Interislander hurt by pandemic – KiwiRail 3rd October 2022

Scenic services, Interislander hurt by pandemic – KiwiRail

KiwiRail has reported a surplus of $133.9m for the year to 30 June 2022 in what it called a difficult operating environment.


KiwiRail improves Interislander rail safety after worker hurt 23rd September 2022 /

KiwiRail improves Interislander rail safety after worker hurt

KiwiRail has undertaken safety reviews and made improvements to its shunting and coupling processes for transferring rail wagons to ferries, following a Transport Accident Investigation Commission inquiry.


KiwiRail to get major train control upgrade 15th September 2022

KiwiRail to get major train control upgrade

KiwiRail is getting a new system that will enable its train control team to manage the rail network simultaneously from Auckland and Wellington.


Interislander adds Valentine freighter to fleet 13th September 2022 /

Interislander adds Valentine freighter to fleet

Interislander has reportedly paid €5.2m (NZ$8.6m) for the purchase of the Valentine freighter ferry to ensure capacity for customers as it prepares for the pre-Christmas demand.


Damaged Interislander ferry back for sea trials 12th September 2022 /

Damaged Interislander ferry back for sea trials

The Interislander’s Kaiarahi ferry is back on the water for sea trials after a major gearbox failure took it out of service in August 2021.