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The Business of Tourism
 
Tourism Ticker
The Business of Tourism

Tourism Ticker

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Tuesday 05 March 2024
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Technology

Invest, industrialise, prioritise – how operators should be preparing for AI 7th February 2024 /

Invest, industrialise, prioritise – how operators should be preparing for AI

Two new industry reports outline the impacts the technology could have on tourism and how businesses can prepare.


Tourism tech event revived, rebooted to include hospo as Host-Tech 2024 30th January 2024 /

Tourism tech event revived, rebooted to include hospo as Host-Tech 2024

An event focused on the technology that tourism and hospitality operators can use to build better businesses is coming to Queenstown in May.


Kiwi tourism software developer expands to US 8th December 2023 /

Kiwi tourism software developer expands to US

Tourism software developer Creative Technology NZ has expanded into the US market with its Odyssey product for multi-day tour operators.


Travel Cars launches social platform for travellers 4th December 2023 /

Travel Cars launches social platform for travellers

Camper and vehicle dealership Travel Cars New Zealand has launched a new social media platform for backpackers and travellers.


DHC launches first travel app for region 24th November 2023 /

DHC launches first travel app for region

Destination Hauraki Coromandel has launched what it calls the first ever travel app for visitors to the region.


Air NZ launches in-app baggage tracking for passengers 27th September 2023 /

Air NZ launches in-app baggage tracking for passengers

Air New Zealand’s baggage tracking system is now live and available to all passengers using the airline’s app.


New app showcases Rotorua forest, iwi stories 13th June 2023 /

New app showcases Rotorua forest, iwi stories

The stories of Rotorua iwi and the Whakarewarewa forest area are now digital through a new app that helps visitors learn more about the area.


Govt, telcos to boost 5G for towns, including holiday hotspots 15th May 2023

Govt, telcos to boost 5G for towns, including holiday hotspots

The government has signed agreements with three of the country’s major telcos to extend 5G services to around 55 regional and rural towns.


STAAH, Travepic partner on business travel accom system 10th May 2023 /

STAAH, Travepic partner on business travel accom system

STAAH and B2B travel provider Travepic have partnered in an effort to provide a distribution system that generates higher revenue and profits for accommodation providers.


Techweek events return in May 21st April 2023 /

Techweek events return in May

Techweek is returning to regions around New Zealand this May to showcase homegrown innovation and technology.


Govt extends mobile coverage to 114 tourism spots 19th April 2023 /

Govt extends mobile coverage to 114 tourism spots

The government’s connectivity initiatives to boost the number of mobile towers has brought mobile coverage to 114 tourism spots, as of December 2022.


Mobile app showcases Paihia’s history 13th April 2023

Mobile app showcases Paihia’s history

A new mobile app showcases the history and legacy of the Northland town of Paihia.


Wednesday Letter: How will AI transform the work of tourism professionals? 22nd March 2023 /

Wednesday Letter: How will AI transform the work of tourism professionals?

New AI tools and insights could help the sector become more efficient and responsive.


Tourism more than just in-person: How VR is attracting new revenue 22nd March 2023 /

Tourism more than just in-person: How VR is attracting new revenue

Online experiences can help win customers and alleviate staffing and seasonality challenges, says an operator.


Collaboration boosts public tracks, trails data 8th March 2023 /

Collaboration boosts public tracks, trails data

Herenga ā Nuku Aotearoa Outdoor Access Commission is providing funding and support for further developments to Mountain Safety Council’s (MSC) Plan My Walk app.


Online toolbox to encourage sustainability 21st February 2023 /

Online toolbox to encourage sustainability

The Sustainable Business Network is leading the charge in helping companies assess the sustainability of their businesses with the launch of a free online toolbox.


Queenstown hospo tech firm secures $1.25m govt facility 12th December 2022 /

Queenstown hospo tech firm secures $1.25m govt facility

The government has approved a loan of up to $1.25m to hospitality software company Loaded Reports.


Face the camera: Air NZ backs biometric boarding passes… 16th November 2022 /

Face the camera: Air NZ backs biometric boarding passes…

The future of boarding passes could soon be written on passengers’ faces as Air New Zealand looks to digitise the process through biometric facial recognition technology.


City guide expands into e-commerce travel platform 27th September 2022

City guide expands into e-commerce travel platform

Digital city guide Concrete Playground has launched an e-commerce travel platform aimed at young travellers across New Zealand and Australia.


NZ airports, airlines join e-plane developer’s advisory board 16th September 2022 /

NZ airports, airlines join e-plane developer’s advisory board

Air New Zealand, Christchurch Airport, Sounds Air and Wellington Airport have been appointed to a 21-member Industry Advisory Board that will oversee the development of a new electric airplane.


TIA, Meta to hold digital skills workshop for operators 19th August 2022 /

TIA, Meta to hold digital skills workshop for operators

Tourism Industry Aotearoa and Facebook owner Meta have partnered to hold an in-person digital workshop in Queenstown.


Perspectives: Tourism and the metaverse – towards widespread use of virtual travel? 17th August 2022 /

Perspectives: Tourism and the metaverse – towards widespread use of virtual travel?

Although tourism in the metaverse cannot replace a real-world experience, technology has the power to share sites that are not easily accessible or completely ignored.


TIA teams with Meta on digital skills workshops 11th August 2022 /

TIA teams with Meta on digital skills workshops

Tourism Industry Aotearoa and Meta, the company behind Facebook, will run digital skills workshops in Queenstown and Rotorua in September.


Digital Boost helps 30k businesses – govt 6th July 2022 /

Digital Boost helps 30k businesses – govt

More than 30,000 small businesses have taken advantage of the government’s Digital Boost programme, which aims to support the uptake of digital tools and e-commerce.


Kiwi hotel tech firm Preno expands to London 21st June 2022 /

Kiwi hotel tech firm Preno expands to London

New Zealand-based hotel software company Preno will open its first office in London to support and reach new customers in the UK market.


Chch to launch free wifi to attract visitors, events 3rd March 2022 /

Chch to launch free wifi to attract visitors, events

A free wifi service will launch in central Christchurch, aimed at making the city a desirable place for locals and visitors and to support the local tourism sector by attracting events and conferences.


New travel-focused platform launches 1st March 2022 /

New travel-focused platform launches

A new travel-focused digital platform has launched to connect content creators with consumers.


Perspectives: How emergent tech may change the future of tourism 10th February 2022

Perspectives: How emergent tech may change the future of tourism

New technologies mean tourists are able to explore a destination without ever setting foot. Is this future of tourism a reality or simply science fiction? Victoria University of Wellington tourism management PhD student Naji Gharibi takes a look.


Industry warning after top operator hacked 31st January 2022 /

Industry warning after top operator hacked

One of the country’s iconic tourism businesses suffers an “incredibly disruptive” cyberattack.


Serko raises $85m to become “global business travel marketplace” 25th November 2021 /

Serko raises $85m to become “global business travel marketplace”

The business travel booking platform is also eyeing acquisitions to drive growth.


Waitaki launches online resource hub for operators 12th November 2021 /

Waitaki launches online resource hub for operators

The Waitaki region has a new virtual hub providing free images of the region, which local operators can use to promote tours, accommodation or other services.


The rise and rise of virtual tours 10th November 2021 /

The rise and rise of virtual tours

More and more Kiwi operators are going virtual to find new markets.


Travel insurer adds chatbot to prep for borders reopening 28th October 2021

Travel insurer adds chatbot to prep for borders reopening

Southern Cross Travel Insurance is launching a chatbot named Scout as it prepares for an increase in future travel bookings.


Booking engine firm STAAH granted Fernmark status 27th October 2021 /

Booking engine firm STAAH granted Fernmark status

Cloud-based channel management and accommodation booking engine firm STAAH has become a New Zealand FernMark licensee, certifying that it is a New Zealand-based technology company.


Ziptrek launches ‘world first’ AR-enhanced experience 17th March 2021 /

Ziptrek launches ‘world first’ AR-enhanced experience

Ziptrek Ecotours will launch what it calls a ‘world first’ zipline experience incorporating enhanced augmented reality.


Cook Islands goes virtual 30th November 2020 /

Cook Islands goes virtual

The tool allowed virtual planners to navigate their way around popular islands such as Rarotonga and Aitutaki from a computer, tablet or mobile device.


Bingo Bonanza travel platform goes live 11th November 2020 /

Bingo Bonanza travel platform goes live

The tool is designed to activate domestic tourism and incentivise Kiwis to try new things and share their experiences on social channels.


Queenstown ATR flights now more reliable – Air NZ 7th August 2020 /

Queenstown ATR flights now more reliable – Air NZ

Air New Zealand has received approval from the Civil Aviation Authority to proceed with full RNP AR operations on its ATR turboprop flights into and out of Queenstown Airport.


Tomahawk launches Bingo tourism platform 3rd August 2020 /

Tomahawk launches Bingo tourism platform

Regional Tourism Organisations were able to submit two bingo cards free of charge to the platform.


New app matches displaced workers with seasonal work 23rd July 2020 /

New app matches displaced workers with seasonal work

Candice Pardy is behind the Jobloads app, whose business idea came from the challenges she faced trying to find a reliable labour supply for her Gisborne persimmon orchard.


$1.36m in credit redeemed via  Air NZ new online credit redemption tool 21st July 2020 /

$1.36m in credit redeemed via Air NZ new online credit redemption tool

More than $1.36m in credit has been redeemed by Air New Zealand customers via the airline’s new online credit redemption tool, which went live yesterday.


Tomahawk, GO Rentals collaborate to save jobs 7th July 2020 /

Tomahawk, GO Rentals collaborate to save jobs

Tourism marketing company Tomahawk has taken on GO Rental’s entire app team of eight staff to help develop a new product designed to boost New Zealand tourism.


New travel app launched for tourism operators to list on 3rd July 2020 /

New travel app launched for tourism operators to list on

The Great NZ Roadtrip would be a “one-stop shop” to search for local activities and places to stay, priced from from $15 per month for users. 


Bush and Beach launches virtual tours 30th June 2020 /

Bush and Beach launches virtual tours

The tour operator has launched the first in a series of virtual tours, showcasing highlights of its Wilderness Experience tour of the Waitakere Ranges in Auckland.


Avis Budget launches new photo process for rentals 26th June 2020 /

Avis Budget launches new photo process for rentals

Avis Budget Group will enable customers renting in New Zealand to confirm a vehicle condition in real-time.


Watch: Online tool helps disabled access tourist venues 12th June 2020

Watch: Online tool helps disabled access tourist venues

The Accessible Day Out library provides reviews of venues and activities around New Zealand with a focus on their accessibility features.


Experience Co goes with IBIS Tech for skydiving operations 4th June 2020 /

Experience Co goes with IBIS Tech for skydiving operations

Experience Co has selected Queenstown-based IBIS Technology as its tourism business systems software provider for the company’s skydiving operations in both New Zealand and Australia.


No-commission booking site Hopskip launches 29th May 2020

No-commission booking site Hopskip launches

A new travel booking site has launched this week with a no-commission model in a bid to get income flowing into New Zealand’s tourism industry.


CamperMate sees triple digit growth for month of May 22nd May 2020 /

CamperMate sees triple digit growth for month of May

Roadtrip app CamperMate has experienced a surge in users over the past month with New Zealanders itching to get on the road, says chief executive Nick Baker.


Operators adapt as vehicle rental industry stays subdued – Westpac 21st May 2020 /

Operators adapt as vehicle rental industry stays subdued – Westpac

Plummeting demand for passenger and recreational vehicle rentals due to the tourism shutdown looks set to continue for quite some time, according to Westpac.